Privacy Policy

“Personal Information” refers to “personal information” as defined under the Act on the Protection of Personal Information of Japan. It means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details, or other descriptions contained in such information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (“Personal Identification Information”).

The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when users register for use of the Company’s services. The Company may also collect information relating to transaction records and payments, including users’ personal information, made between users and the Company’s partners, from such partners, including information providers, advertisers, and advertisement distributors, hereinafter referred to as “Partners.”

The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Company’s services
2. To respond to inquiries from users, including identity verification
3. To send emails regarding new features, updates, campaigns, and other services provided by the Company
4. To contact users as necessary for maintenance, important notices, and other communications
5. To identify users who violate the Terms of Use or who attempt to use the services for fraudulent or improper purposes, and to refuse their use of the services
6. To allow users to view, change, or delete their registered information, and to view their usage status
7. To bill users for usage fees in paid services
8. For purposes incidental to the above purposes of use

1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the changed purpose is related to the original purpose.
2. In the event of a change to the purpose of use, the Company shall notify users of the changed purpose by the method prescribed by the Company, or announce it on this website.

1. Except in the following cases, the Company shall not provide personal information to third parties without obtaining the user’s prior consent. However, this excludes cases permitted under the Act on the Protection of Personal Information or other applicable laws and regulations.
   1. When it is necessary to protect the life, body, or property of a person, and it is difficult to obtain the consent of the individual
   2. When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual
   3. When it is necessary to cooperate with a national government agency, local public entity, or a person entrusted by such agency or entity in performing duties prescribed by laws and regulations, and obtaining the consent of the individual may impede the performance of such duties
   4. When the Company has notified or announced the following matters in advance and has filed a notification with the Personal Information Protection Commission:
      1. That the purpose of use includes provision to third parties
      2. The items of data to be provided to third parties
      3. The means or method of provision to third parties
      4. That provision of personal information to third parties will be suspended upon the request of the individual
      5. The method for accepting such requests from the individual
2. Notwithstanding the preceding paragraph, in the following cases, the recipient of such information shall not be deemed a third party:
   1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   2. When personal information is provided as a result of business succession due to merger or other reasons
   3. When personal information is jointly used with a specific party, and the individual has been notified in advance or placed in a position where the individual can easily know the fact of joint use, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the joint users, and the name or title of the person responsible for managing such personal information

1. When the Company is requested by the individual to disclose personal information, the Company shall disclose such information to the individual without delay. However, if disclosure falls under any of the following cases, the Company may choose not to disclose all or part of the information. If the Company decides not to disclose the information, it shall notify the individual without delay. A fee of 1,000 yen shall be charged for each request for disclosure of personal information.
   1. When disclosure may harm the life, body, property, or other rights and interests of the individual or a third party
   2. When disclosure may significantly interfere with the proper execution of the Company’s business
   3. When disclosure would otherwise violate laws or regulations
2. Notwithstanding the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as history information and characteristic information.

1. If a user finds that the personal information held by the Company is incorrect, the user may request the Company to correct, add to, or delete such personal information, hereinafter referred to as “Correction, etc.,” in accordance with the procedures prescribed by the Company.
2. If the Company receives such a request from the user and determines that it is necessary to respond to the request, the Company shall carry out the Correction, etc. of the relevant personal information without delay.
3. When the Company has made Correction, etc. based on the preceding paragraph, or has decided not to make Correction, etc., the Company shall notify the user without delay.

1. If the Company is requested by the individual to suspend the use of or erase personal information, hereinafter referred to as “Suspension of Use, etc.,” on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was obtained by improper means, the Company shall conduct the necessary investigation without delay.
2. Based on the results of the investigation set forth in the preceding paragraph, if the Company determines that it is necessary to respond to the request, the Company shall carry out the Suspension of Use, etc. of the relevant personal information without delay.
3. When the Company has carried out Suspension of Use, etc., or has decided not to carry out Suspension of Use, etc., the Company shall notify the user without delay.
4. Notwithstanding the preceding two paragraphs, if Suspension of Use, etc. involves a large amount of expense or is otherwise difficult to carry out, and alternative measures necessary to protect the rights and interests of the user can be taken, the Company shall take such alternative measures.

1. The contents of this Policy may be changed without notifying users, except as otherwise provided by laws and regulations or this Policy.
2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

For inquiries regarding this Policy, please contact the office below.

Address: 1-11-1-105 Higashi, Shibuya-ku, Tokyo
Company Name: KiQ Inc.
Representative Director: Akane Kikuchi
Email Address: info@kiq.ne.jp